Salesforce has friendly interfaces, which often hides just how complex the software can be. There are almost as many exceptions as there are rules, and the nuances can be difficult to pick up on without guidance.
The "Light" Plan helps you get started and build a solid foundation for success. Allow us to be an extension of your team for all Salesforce CRM configuration related-matters. The "Light" Success Plan provides 5 hours of monthly support with access to our 24/7 service portal and a response time of 6 business hours or less.
With the "Get it Done" Success Plan you acquire direct access to Salesforce expertise, resources, support and training. In addition to the services offered on the "Light" plan, you have access to senior technical experts that can support your Training, Development and Integration needs. The "Get it Done" Success Plan provides 10 hours of monthly support with access to our 24/7 service portal and a response time of 4 business hours or less.
With the "All In" Success Plans you acquire all the benefits of the "Get it Done" plan plus one-on-one Best Practices Consulting/Coaching services up to 25% of your total hours. The "All In" Success Plan provides 20 hours of monthly support with access to our 24/7 service portal and a response time of 2 business hours or less.
